Our team is 100% committed to maintaining above the industry-average uptime of 99.9% for our network and your website, email, and core services. Moreover, we guarantee that we will be 100% transparent, so you are informed about any issue that may affect your seamless hosting experience.
DAILY SERVER CHECKS
Managed Services to Maximize Network Performance and Uptime
Website Monitoring - Your website is checked every 60 seconds from 7 independent locations on 4 continents by an independent company specializing in uptime monitoring. That's how we know your website is up and running and globally accessible by visitors worldwide.
Service Monitoring - We monitor all hosting services such as Mail, FTP, MySQL, and more. If any issue arises, an automated attempt to recover the service is made in just a few seconds, and a report is submitted to our senior 24/7 technical staff for review.
Network and infrastructure uptime - We guarantee 100% Public Network availability, excluding maintenance. In case of downtime, we apply 10% of your monthly fee as credit for every hour of website downtime, up to 100% of your monthly payment.
Website and services uptime - We guarantee 99.9% website availability, excluding maintenance. In case of downtime, we apply 10% of your monthly fee as credit for every hour of website downtime, up to 100% of your monthly payment.
Proactive Support - Based on daily reports and statistics, our support team evaluates the performance of all hosting accounts and will proactively contact you in case we detect any performance bottlenecks.
Observer Monitoring System - All FastCloud hosting accounts come with a free resource monitoring service to see exactly how many resources your website is using to optimize performance, reduce cost and avoid downtime.
Get started with immediate activation or have your website transferred in less than an hour!
The top-rated Hosting Solutions for personal and small business websites - the perfect balance between cost and performance.
Fully managed SSD Cloud VPS hosting solution with priority 24/7/365 Technical Support to make your site blazingly fast.
Raw power and completely customizable environment with dedicated CPU for resource-demanding projects.
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Chat with our support center or call us directly: 1.855.818.9717